Welcome to Sandrino Luxury Lifestyle. Please carefully review the following terms and conditions ("Terms and Conditions") that govern your access to and use of the Sandrino Luxury Lifestyle website www.sandrinolifestyle.com (the "Site") and all the content and services offered by Sandrino Ills Ltd - Company Registration Number: 15272954 ("Sandrino Luxury Lifestyle," "us," "we," or "our") in connection with the Site, including but not limited to booking, private group tours, custom tour collaborations, and other related goods and services (the "Services"). By accessing or using the Site, you agree to be bound by these Terms and Conditions, as well as the terms of our Privacy Policy available on the Site. We reserve the right to modify or change portions of these Terms and Conditions at any time. Any changes will be posted on this page, and the date of the last update will be indicated at the top of the page. Your continued use of the Site after any such changes constitutes acceptance of the updated Terms and Conditions. Please check this page regularly to review the current Terms and Conditions. 1) Site Access and Registration: a. We grant you permission to use the Site for personal use only, subject to these Terms and Conditions. b. You agree not to take any actions that could interfere with the proper functioning of the Site or violate our guidelines and policies. 2) Booking and Payment: a. By booking a reservation for the Services, you confirm your acceptance of these Terms and Conditions and our Privacy Policy. b. You agree to provide accurate payment information, and we may use a third-party payment processor for transactions.c. Reservation deposits are non-refundable, and the balance is due 28 days before the tour start date. 3) Changes and Cancellation by You: a. Cancellation terms vary based on the notice period, with 50% refund up to fifteen (15) days prior to the service date. b. Changes to reservations must be requested at least seven (7) days before the scheduled date. 4) Changes and Cancellation by Sandrino Luxury Lifestyle: a. We will make reasonable efforts to provide Services as described on the Site but reserve the right to make changes or cancellations if necessary. Refunds or credits may be offered at our discretion. 5) Medical Conditions, Disabilities, and General Health: a. If you have any Medical Conditions, we will attempt to accommodate them, but we do not guarantee such accommodations. Traveling against medical advice is not recommended. 6) Trip Participation and Your Conduct: a. You agree to accept the authority of our representatives during tours and acknowledge that disruptive conduct may result in exclusion from the tour without refund. 7) The Site and Advertising Accuracy: All information on the Site is provided in good faith, but occasional errors may occur. You should verify all details at the time of booking. 8) Third Party Sites: The Site may contain links to third-party websites ("External Sites"). We are not responsible for the content of External Sites and do not endorse them. Your use of External Sites is at your own risk. 9) Intellectual Property Rights: a. The Content on the Site, including trademarks and copyrighted works, is the property of Sandrino Ills Ltd and is protected by UK laws. b. Unauthorized use of Trademarks and copyrighted works is strictly prohibited. 10) Our Liability: a. We disclaim liability for inaccuracies on the Site and acts of independent contractors providing the Services. b. Our liability is limited to the transaction fees paid for the Services giving rise to the claim. 11) Indemnification: You agree to defend and indemnify Sandrino Ills Ltd against any claims arising from your breach of these Terms and Conditions or violation of any law. 12) Disclaimer: We make no warranties regarding the accuracy of information on the Site and disclaim all warranties to the extent permitted by law. 13) Governing Law: These Terms and Conditions are governed by the laws of the UK, and any disputes shall be subject to the exclusive jurisdiction of UK courts. 14) How to Cancel: To cancel or inquire about cancellations, please email us or reply to your reservation confirmation email with your booking reference and details.
